FAQs

FAQs

Questions We Hear Often.

Straight answers for hospital administrators, clinic owners, and patients.

Paxerra Care India does two things: we provide patient financing for hospitals and clinics so patients can pay for treatment in EMIs — and we offer digital marketing services that help healthcare providers grow their online presence and get more patients. Two services. One partner.

We work exclusively with healthcare clients — hospitals, clinics, specialty practices, and diagnostic centres. Our team understands medical terminology, patient search intent, healthcare advertising guidelines, and the competitive dynamics of the medical market. We don't use templates built for restaurants or real estate. Every strategy is built around how patients in India actually search for and choose healthcare providers.

We work with all types of healthcare facilities — solo practitioners, single-specialty clinics, multi-doctor practices, diagnostic centres, and large hospital groups. Our services and pricing are structured to suit different sizes and budgets. Contact us and we will prepare a proposal tailored to your specific needs.

Absolutely. You can start with whichever service addresses your most pressing need. Many hospitals begin with financing and add digital marketing as they see results — or vice versa.

Once your clinic is onboarded, referring a patient is incredibly simple. You can instantly share patient details through your dedicated Account Manager, your facility's exclusive WhatsApp group, or via email. Alternatively, you can log into our secure Partner Portal to submit cases directly — our team will take over and process the medical EMI approval within minutes.

We finance a wide range of treatments including General Surgery & Orthopedics, Cardiac & Vascular Care, Cancer & Oncology, Maternity & Fertility / IVF, Neurology, Dental & Oral Surgery, Eye Care & LASIK, Bariatric Surgery, Diagnostics, and Emergency & Critical Care.

Our process is fast and fully digital — designed to get approvals done in minutes, not days:
  1. Login — Patient or your team logs into our Partner Portal
  2. Basic Details — Patient fills in personal and treatment information
  3. Eligibility Assessment — Instant digital credit check
  4. Digital KYC — Paperless identity verification
  5. E-Mandate Setup — Auto-debit authorisation for EMI repayments
  6. Disbursement — Treatment cost settled directly into your hospital's account
Any Question?

Don't See Your Question? Our Team Responds Within 12 Hours.

Whether you are a hospital administrator, clinic owner, or patient — reach out and we will get back to you within one business day.